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Receptionist - Madrid Family Practice - Full-Time - Days

Date Posted
January 13, 2022
Full Time
More Information

Job Details

STARTING WAGE is $15.00 per Hour

Department: Madrid Family Practice

Position Description: Receptionist

Status: Full-Time - 40 Hours per Week

Shift: Days

Shift Time Schedule: 8:00 a.m. to 5:00 p.m.

Days: Monday- Friday



Education: High School Diploma or General Education Degree (GED); or one to three months related experience and/or equivalent combination of education and experience.

Experience: Must be computer literate and have outstanding customer service skills.

Position Summary: Responsible for maintaining reception desk activities, including greeting, scheduling, and instructing patients and visitors in accordance with Boone County Hospital customer service standards.

Duties and Essential Functions Include: Punctual regular attendance. Maintains performance in compliance with State and Federal laws, consistent with high standards of business and professional ethics. Participates in continuous quality improvement efforts. Participates in department staff meetings and hospital wide in-service programs, as required. Maintains appropriate working relationships with physicians, staff and patients. Schedules appointments according to pre-set physician guidelines and maintains physician practice needs. Enters patient information into computer and updates demographic and insurance information after patient verification process at each office visit. Uses multi line telephone system including answering and screening calls. Takes accurate telephone messages and promptly gives information to appropriate parties. Communicates patient arrival to appropriate staff. Keeps reception area and lobby in order and free of safety hazards. Directs patients to other areas of the clinic. Performs related work, as required.


In addition to Medical, Dental, Vision insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), life insurance, Aflac and disability coverage, Boone County Hospital also offers the following benefits to it's employees:

  • Free access to Boone County Hospital's onsite fitness room

  • Generous PTO Accrual Plan

  • Iowa Public Employees Retirement System (IPERS)

  • Employee Assistance Program (EAP)

  • Family-Like Environment!



Contact Information

Please complete an application on our website and direct any questions to Human Resources

Pre-employment drug-screening required.

Boone County Hospital is an Equal Opportunity Employer.

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