Receptionist - Madrid Family Practice - Full-Time - Days
- Full Time
- More Information
STARTING WAGE is $15.00 per Hour
Department: Madrid Family Practice
Position Description: Receptionist
Status: Full-Time - 40 Hours per Week
Shift Time Schedule: 8:00 a.m. to 5:00 p.m.
Days: Monday- Friday
Education: High School Diploma or General Education Degree (GED); or one to three months related experience and/or equivalent combination of education and experience.
Experience: Must be computer literate and have outstanding customer service skills.
Position Summary: Responsible for maintaining reception desk activities, including greeting, scheduling, and instructing patients and visitors in accordance with Boone County Hospital customer service standards.
Duties and Essential Functions Include: Punctual regular attendance. Maintains performance in compliance with State and Federal laws, consistent with high standards of business and professional ethics. Participates in continuous quality improvement efforts. Participates in department staff meetings and hospital wide in-service programs, as required. Maintains appropriate working relationships with physicians, staff and patients. Schedules appointments according to pre-set physician guidelines and maintains physician practice needs. Enters patient information into computer and updates demographic and insurance information after patient verification process at each office visit. Uses multi line telephone system including answering and screening calls. Takes accurate telephone messages and promptly gives information to appropriate parties. Communicates patient arrival to appropriate staff. Keeps reception area and lobby in order and free of safety hazards. Directs patients to other areas of the clinic. Performs related work, as required.
In addition to Medical, Dental, Vision insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), life insurance, Aflac and disability coverage, Boone County Hospital also offers the following benefits to it's employees:
Free access to Boone County Hospital's onsite fitness room
Generous PTO Accrual Plan
Iowa Public Employees Retirement System (IPERS)
Employee Assistance Program (EAP)
Please complete an application on our website and direct any questions to Human Resources email@example.com.
Pre-employment drug-screening required.
Boone County Hospital is an Equal Opportunity Employer.